Comments for tkey.co.uk

Comment on Electronic Cigarettes-review by Smoke Assassin

Smoke Assassin — Thu, 11 Mar 2010 21:36:09 +0000

Am I able to cancel the order within 30 days if I choose to not keep it?

From Tkey: Depends on which site you order from.
Read the Terms and conditions before ordering.
Most sites will have a 28-30 Day Guarantee.

Comment on Happy Birthday Megan – 2010 (Teenager!!) by Nik.

Nik. — Thu, 11 Mar 2010 15:41:55 +0000

Hope you had a good Birthday?

Comment on Csl Sofas – Complaints by bob

bob — Wed, 10 Mar 2010 21:47:34 +0000

c.s.l crap suite’s limited
i worked there for a while on service. fred is right and i can help many of these’s unhappy people. i’d like fred to contact me.

From Tkey:
Thanks Bob.
I have forwarded you email address on to Fred

Comment on Csl Sofas – Complaints by Dave M

Dave M — Wed, 10 Mar 2010 16:09:40 +0000

Hi Fred, Re your question above.

I am not in the furniture business and never have been and never worked in any capacity for CSL.

My only involvement with CSL has been as a customer that bought a suite expecting it to be of the same spec / quality as the ones on display in their showrooms. If the ones on display were of the same quality as the one they delivered to my house then I would NOT have placed an order with CSL, but you don’t find out until it’s to late. I think that point has been raised over and over again… yet CSL still seem to be churning out furniture of lesser quality and expect to fob customers off when they complain.

Comment on Csl Sofas – Complaints by Fred on the Helpdesk

Fred on the Helpdesk — Wed, 10 Mar 2010 12:36:56 +0000

Thanks again Dave,
Most of our contributors receive all the advice along the above lines in an attempt to recover the money that has virtually been stolen from them by these people.

Well perhaps stolen is too strong a word to use – misappropriated is about right, selling goods which are inferior and not of the same build quality to every sample displayed, shown and tested in their showrooms or on their website.

They[CSL] as a British company are in our opinion a disgrace, yet they still manage to avoid Consumer Affairs/Trading Standards,other departments month after month when we receive complaints at the rate we do,with other websites receiving many other complaints all along the same lines and about the same company.

Most of them making the same complaints as Bee and all our recent posters, many others have Court cases pending at the moment and be assured they are all encouraged to do the right thing and stand up for their rights… and not accept the rubbish that has been dumped on them by CSL.

Sadly sometimes they [CSL] appear to try the “oh we’ll sort it” tactic and make promises to do something as in post 840 – with the poor lady having asked for advice, when she had a case which would probably have blown CSL out of the water….then afterwards posting this further complimentary letter saying how wonderful they had been, not knowing what was round the corner when she’s supplied with equally poor replacement rubbish to placate her temporarily.

Let us all hope that this time she, her family, her baby,their clothes, her home and decor etc. don’t all get covered in Black dye from the new stuff!

Tell us Dave are you still with CSL ?… or still in the furniture business ?…. if you are we are not averse to giving publicity to companies who offer quality products with good Customer service and back-up facilities if and when anything goes wrong, as against CSL who simply ask a Techie for a report then ignore what is said and tell the customer basically more fairy stories using stalling tactics so the time the customer has has the goods in their homes gets dragged out….so they then try to say “well you’ve had it for XXX weeks/months etc”…hoping the Courts will agree with them, hence the reason everyone is encouraged to keep copies of all correspondence/e-mails and so on and only use Recorded Delivery post.

The more people who have had experience and better still inside experience of CSL the better, together we can get these people to face up to what they do and change their ways..

Comment on Electronic Cigarettes-review by free stop smoking

free stop smoking — Wed, 10 Mar 2010 09:53:47 +0000

when I stopped smoking cigs, I saved a lot money.
Everyday cost like ten dollars. I was spendin’ $300 a month.

Comment on Electronic Cigarettes-review by Estell Mathewson

Estell Mathewson — Wed, 10 Mar 2010 09:52:46 +0000

You get all of the feeling of smoking, even the “smoke,”
without any of the harmful side-effects and chemicals that are in regular tobacco smoke.
But not only that, you can use the e-cigarette anywhere!!
It emits only water vapor, not smoke, as you puff on it,
so you can use it in all the otherwise prohibited zones:
public places, relatives gatherings, even restaurants and stores.

Comment on Csl Sofas – Complaints by Dave M

Dave M — Wed, 10 Mar 2010 09:22:20 +0000

For those like Bee that have problems with the leather from new, you should take action to sue CSL through the small claim court as soon as possible. It is easy to do. Send CSL the recommended notice letters (templates for these can be found on trading standards web sites) reject the furniture as unfit for use, inform CSL that you are NOT using the furniture, take photos of the leather showing how crap it is and take photos of the display suites in store to show how they are of better quality leather. Submit an online money claim… Do not let CSL fob you off, their ‘technicians’ will try to tell you there is nothing wrong and that the leather needs ‘dressing’. Complete bull shit, especially when you look in the showrooms and see the diference in leather quality. You do NOT need an independant report to make a claim, you have the evidence in your living room, any reasonable person will see the problem for what it is, including a district judge…oh and keep a diary of events, calls, dates etc.. See p26 my post 496. Good luck. Dave

Comment on Csl Sofas – Complaints by Fred on the Helpdesk

Fred on the Helpdesk — Wed, 10 Mar 2010 01:54:31 +0000

Hi Michelle,
Worth a try, add it to your claim costs, seeing as Sofashield is owned by the same person who owns CSL makes it worthwhile having a go I would say….

That should also serve as a further warning to anyone thinking of buying any furniture from these people, if you do please don’t get conned into buying the famaous SOFASHIELD – which is the supposed GUARANTEE – WHEN THE ADVERTS CLAIM “5 YEAR GUARANTEE” you are actually filling the pockets of the same person – J.Tyldesley of CSL and J.Tyldesley of Sofashield….YES VERY THE SAME PERSON.

AND QUITE CLEARLY NOT SATISFIED RIPPING YOU OFF WITH HIS CRAP FURNITURE… he has another go SELLING YOU HIS CRAP SOFASHIELD WHICH IS WORTHLESS.

Comment on Csl Sofas – Complaints by michelle

michelle — Tue, 09 Mar 2010 19:21:18 +0000

Hi Fred

In relation to 837.

As I am trying to calim a refund for my faulty leather sofa, should I be able to also claim a refund for the protection plan I purchased, as I wont require it if i dont have the sofa anymore.

Cheers.